TERMS OF SALE

2.1. By placing an order you are offering to purchase a product on and subject to the following terms and conditions.  All orders are subject to availability and confirmation of the order price.

2.2. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which I will not be responsible.

OUR CONTRACT

3.1. When you place an order, I will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not form acceptance of your order. An agreement between us for the purchase of the goods will not be formed until your payment has been approved by me and I have debited your debit or credit card.

PRICING AND AVAILABILITY

4.1. Whilst I try to ensure that all product details, descriptions and prices which appear on this website are accurate, errors can occur at times. If I discover an error in the price of any goods which you have ordered I will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If I am unable to contact you, the order will be cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

4.2. The services on this website may contain typing errors, omissions or inaccuracies that may not be up to date. As a result, I reserve the right to correct any errors, omissions or inaccuracies to change or update information at any time without prior notice. I reserve the right to refuse to fill any orders that you may place based on information on the services of this website that may contain errors, omissions or inaccuracies, including, without limitation, errors, omissions, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

PAYMENT

5.1. Upon receiving your order I carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to carry out the transaction. Goods will not be dispatched until this pre-authorisation check has been confirmed and completed. Your card will be debited once the order has been accepted.

CONTENT

6.1. In addition to the Intellectual Property Rights stated below, “Content” is defined as any graphics, photographs, including all image rights, audio, music, video or text on this website. Zobi Fashion Design Consultancy tries to ensure that the information on this site is accurate and complete at all times.

6.2. Copyright Notice all contents on this website are Copyright © of Zobi Fashion Design Consultancy. All rights reserved.

INTELLECTUAL PROPERTY

7.1. Your use of the zobi.ie site and its contents grant no rights to you in relation to any copyright, designs and any other intellectual property and material rights relating to the Content (as described in the Content section above), including all HTML and other code contained in this website. All such Content, including designs and related intellectual property rights mentioned or displayed on this website are protected. You are permitted to use the Content only when authorised by Zobi Fashion Design Consultancy. Any reproduction or redistribution of the above-listed Content is prohibited and may result in civil and criminal penalties.

REGISTRATION

8.1. By subscribing to our database, you agree that your details including your email address will be used to keep you informed about Zobi Fashion Design Consultancy products, promotions and events. The personal information you give us is kept secure and will not be shared with third parties for marketing purposes.

HOW TO PLACE AN ORDER

9.1. In order to make purchases through this website, you will need to create an online account the first time you use the Zobi Fashion Design Consultancy Online Shop and you will be requested to provide information about yourself as indicated so that I may process your Order. You represent and warrant that the information provided by you is both valid and correct.

9.2. Once you have chosen a product, click on the image to access the product page where information on sizing, colour options and availability will be provided. All the prices are in €uro, with the option to see the price in Sterling or Dollars on that day’s current exchange rate. The prices will include VAT, but will not include delivery rates, as they vary from country to country. The cost of delivery will be clearly indicated further on in your order process.

9.3. If you are happy with your choice, click on the “Add to Basket” button.

9.4. You can monitor the products you have chosen by clicking on the “Shopping Basket” button at any time. You can also remove an item by clicking on the “Remove” button next to the chosen product.

9.5. When you are ready, proceed to “Checkout” and follow instructions. Please ensure that you provide information as requested.

9.6. Once you have confirmed your order, I will issue you with a Zobi Fashion Design Consultancy Order reference number, which will appear in your order confirmation email. Please ensure that you save this number for your own reference.

9.7. Once you have made your choice and your order has been placed, you will be required to enter your payment details. When you have completed this process, please click on the “Make Payment” button.

9.8. Your order will be acknowledged by an Order Confirmation message which allows you to make a final review of your order, including your payment reference giving details as registered by our system. This message is NOT an acceptance of your order.

9.9. Zobi Fashion Design Consultancy will also send you Order Confirmation email containing the information as set out above and allow you to check the current location of your package as it makes its way to you.

9.10. We reserve the right not to accept your order. Such non-acceptance may result, for example, from the fact that a product ordered is out of stock or that we are unable to obtain authorisation for your payment.

9.11. Furthermore, we retain the express right not to process a transaction at any time at my sole discretion. In this event, I will not be liable to you or any third party by reason of our withdrawing any products from Zobi Fashion Design Consultancy Online Shop, whether or not such products have been sold.

PAYMENT SAFETY AND SECURITY

I accept major payment cards, i.e., MasterCard and Visa Debit card. Payment will be debited and cleared from your account upon receipt of your order by Zobi Fashion Design Consultancy. You confirm that the credit/debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Zobi Fashion Design Consultancy, we will not be able to process your order and a message will appear informing you that the transaction cannot be processed.

Zobi Fashion Design Consultancy takes all reasonable care to make the Online Shop as secure as possible. All payment card transactions on this site are processed using a secure online payment gateway provided by Stripe, that encrypts your card details in a secure host environment. I do not hold your payment card details on the Zobi Fashion Design Consultancy server.

Although I will employ all reasonable care to ensure that details of your order and payment are held secure, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Zobi Fashion Design Consultancy Online Shop.

RETURNS AND EXCHANGE POLICY

I am happy to accept items returned within 14-days of purchase. I will refund your credit or debit card once the items are received and processed.

Items returned to us after the 14-day grace period will be eligible for an exchange/credit. Any returns received outside this time frame may be considered at the discretion of Zobi Fashion Design Consultancy, and may only be refunded as a credit against a future purchase.

Please understand that items must be returned to us in the same condition as they were shipped. They must be in an unused and perfectly saleable condition. Zobi Fashion Design Consultancy reserves the right to refuse a return if it’s determined that an item has been worn and then returned for any reason other than being ‘faulty’.

Payments for returns are the Customer’s responsibility.

INTERNATIONAL SHIPPING

PLEASE NOTE: Certain countries may charge additional customs fees. Zobi Fashion Design Consultancy cannot reimburse you for any additional fees incurred.

CONTACT INFORMATION

If you have any queries about the terms and conditions, please email: aine@zobi.ie